Typically, assessments cover the expenses for insurance and the repair and maintenance of common areas, including: water and electricity, clubhouses, pools, entry features, storm water detention/retention ponds, and drainage facilities. Your assessments may cover more or less, though, especially if you live in a townhome, so please refer to your community’s legal documents for more specific information.

If your community is still being built out, then your Board of Directors is likely run by the developer or declarant, per your community’s legal documents. If not, then your Board of Directors likely consists of neighbors within your community. You can find their names and addresses on your community's website by typing your community name in the search bar at the top of this page.

All communication should come through Omega. In most cases, we can answer any questions or address any concerns homeowners have. Please feel free to email your community manager, community assistant or email your concern to info@omegamgmt.com . If it’s something that does require Board attention, we can forward it over to them and get back to you with their response. If you have a lengthy concern, you are always welcome to write a letter to the Board, which Omega will deliver on your behalf.

Some boards meet monthly, others quarterly, or some just meet as necessary. Not all meetings will have an open forum for homeowners to attend. If you’d like to sit in or be placed on the agenda, please call or email our office to find out what your options are. Alternately, you are always welcome to write a letter to the Board for their review at the next scheduled meeting.

The utility you contact for this depends on where your community is located. It could potentially be any of the following: Town of Apex, Brunswick Electric, Duke Energy, and Wake Electric.

You can pay by eCheck or credit card through your community portal. If you prefer to pay by check, it should be mailed to the following address: PO Box 97783 Raleigh, NC 27624